Rights of absence can be set based on a number of factors whether departmental, geographical public holidays, religious, maternity or paternity leave eg: multiple calendars for multiple reasons. However if these rights of absence are abused then management are flagged to take corrective action or follow disciplinary guidelines.
Adapting user friendly and intuitive on-screen flows, appointments at the doctor, hospital or vacation requests, days off or even parental leave can be rule defined, pre-set and coded into the system therefore making on screen requests user friendly. Once requested, the WFM system checks, approves or signals in case of exceeding limitations.
Some WFM solutions provide businesses the ability to define work rules and escalation processes in case of continuing absence. Starting with setting up lateness ‘grace’ periods followed by repetition alerts and suitable courses of action governed by company policy, employment legislation or union agreements.
Health and Safety
Wellness, as well as health & safety, is playing an increasing role in ensuring employee quality of work and life. Look out for rest period, breaks and overall working time solutions within WFM to support union agreements and regulatory requirements.
Software & hardware options are also available supporting the safety of individual employees, their colleagues as well as corporate liability in the event of one time or consistent alcohol misuse.
Flexible employment in the form of flexi-time, part-time, seasonal, home-office and the advent of “gig” workers requires a system to follow defined business rules. Such an implementation leads to having a powerful resource management tool in the form of scheduling and rosters which can create greater cost savings allied to improved productivity. Companies with such a mix of employment levels benefit from a balance of employee job satisfaction managed by algorithmic systems corresponding to planning, agreed working hours and fair wage settlement.
The above is not a complete list of what a good web WFM solution should offer, but once you’ve chosen one* that suits your business, we’ll make it work for you even better.
“Software comes from heaven when you have good hardware” Ken Olsen
*See our partners page for more information or contact us directly.